How can I order?

You can place your order through our website. All our prices are in AUD currency as we currently only ship within Australia.

When will my order be shipped?

We pride ourselves on the speed of our service. Once orders are paid they are processed, packed and sent the same day they are received (same day dispatch for orders placed before 12:00pm). We cannot guarantee dispatch times in situations affected by circumstances beyond our control.

What payments methods do you accept?

We accept Visa, Mastercard & American Express, and PayPal.
Once payments are received your order will be packed and sent.

How long will delivery take?

Once the order is dispatched you should receive it within 3-10 business days via Regular Post or 2-3 business days with Express Post in Australia. For international delivery, standard air mail can take 2-3 weeks and sea mail (selected countries only) can take 90 days to be delivered.
We cannot provide an exact day of the week or time it will be delivered.

What is the cost of postage?

We ship our product through Australia Post and shipping is calculated via the size and weight we currently have a flat Shipping rate of $20 until we further calculate this in conjunction with Australia Post

Can my order be tracked?

Once your order has been dispatched you will receive an email from us with your tracking number, this can be used on the Australia Post website. You should also receive an email from Australia Post of delivery updates. If you don't receive an email with a tracking number please contact us at theeucyoil@mail.com and quote your order number, we can then forward you the tracking number.